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Store Policies: Store Policies


If you have any questions regarding these Terms and Conditions, or if you have any questions, complaints, claims or other legal concerns please contact


  1. - “Software” – website

  2. - “Content” means any data, text, files, information, images, graphics, photos, links and other content or materials created and owned by Katy Bath

  3. – “Product” means any digital or physical product purchased through Katy Bath

  4. - “Seller” – means the brand you are purchasing from, Katy Bath


  1. You must use the Software only in accordance with our Acceptable Use Policy.


  1. The Software contains Content owned by Katy Bath.  Content is protected by copyright, trademark, patent, trade secret and other laws, and, as between you and Katy Bath, Katy Bath owns and retains all rights in the Content and the Software. You will not remove, alter or conceal any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Katy Bath Content and you will not reproduce, modify, adapt, prepare derivative works based on, perform, display, publish, distribute, transmit, broadcast, sell, license or otherwise exploit the Katy Bath Content.


This Refund and Returns Policy applies for all products purchased through the Katy Bath Pilates checkout.

You acknowledge that Katy Bath provides a platform for users to purchase Products from a Seller, and that a sales contract is formed between you and Katy Bath.

You will be sent confirmation of the sales contract between Katy Bath and yourself via email promptly after the conclusion of the contract.


Due to the nature of the product returns cannot be accepted.  Please email if you have any questions or complaints.


If you are a resident of the EEA, you have the following data protection rights:

  • If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by

  • In addition, you can object to the processing of your personal information, ask us to restrict the processing of your personal information, or request portability of your personal information. Again, you can exercise these rights by emailing

  • You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing emails we send you. To opt-out of other forms of marketing, please contact us by emailing

  • Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

  • You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.



Katy Bath is committed to protecting the privacy and security of your personal information. This privacy notice describes how we collect and use personal information about you in accordance with data protection law. Please read it carefully.

Data protection law says that the personal information we hold about you must be:

  • Used lawfully, fairly and in a transparent way.

  • Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.

  • Relevant to the purposes we have told you about and limited only to those purposes.

  • Accurate and kept up to date.

  • Kept only as long as necessary for the purposes we have told you about.

  • Kept securely


If you have any questions about this notice or how we collect and use personal information about you please contact us using the details set out below.


If you have any questions please contact us directly at


When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.


How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at



We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.



Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


How we communicate with you

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.




Cookies are small pieces of data stored on a site visitor's browser that improve your experence. They are typically used to keep track of the settings users have selected and actions they have taken on a site.


Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

  • Here’s a list of the Cookies we use.  We’ve listed them so you can decide to opt-out of cookies or not


XSRF-TOKEN - Used for security reasons - Session - Essential

hs - Used for security reasons - Session - Essential

sv -Session - Used in connection with user login - 2 years - Essential

SSR-caching - Used to indicate the system from which the site was rendered - 1 minute - Essential

_wixCIDX -Used for system monitoring/debugging -3 months -Essential

_wix_browser_sess -Used for system monitoring/debugging -session -Essential

consent-policy -Used for cookie banner parameters -12 months -Essential

smSession -Used to identify logged in site members -Session -Essential

TS* -Used for security and anti-fraud reasons -Session -Essential

bSession -Used for system effectiveness measurement -30 minutes -Essential

fedops.logger.sessionId - Used for stability/effectiveness measurement -12 months -Essential


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information please contact us directly at

MPORTANT: Please read the below terms and conditions below before purchasing and participating in the class. The terms and conditions are as follows. 1. All sales are final. 1A. You confirm that you have obtained your medical practitioner's express approval and clearance to participate in the session;  2. You confirm that at the time of participating in the session you are not pregnant or post natal without a doctor’s clearance to participate in Pilates training; 3. You confirm that at the time of participating in the session you are not unwell; 4. You confirm that at the time of participating in the session you are not suffering from any form of mental and/or physical injury; 5. Should you not be able to give all of the confirmations at paragraphs 1 – 4, above, you must not participate in the session; 6. You accept and acknowledge that Katy Bath, whose rights are reserved in full, shall not be liable for any injury, damage and/or loss however caused that might arise in connection with your participation in a session: - if you participate having not been in a position to give the confirmations at paragraphs 1 - 4, above;- if you participate against a medical practitioner's instruction and/or guidance;  - if you fail to comply with any instruction given during the session, in particular, but without limitation, in relation to safety and/or technique; and/or - if any injury, damage and/or loss is caused by one or more class participants, 7. Should a provision of these terms and conditions become invalid or unenforceable, that shall not affect the validity or enforceability of any other provision of these terms and conditions;  8. Any dispute or matter in relation to these terms and conditions or otherwise arising from your participation in a session are subject to the laws of United Kingdom; 9. Any dispute or matter in relation to these terms and conditions or otherwise arising from your participation in a session are subject to the exclusive jurisdiction of the courts of United Kingdom; and 10. Nothing in these terms and conditions shall constitute a waiver of Katy Bath’s rights. Your participation in a session shall constitute your acknowledgement and irrevocable acceptance of these terms and conditions.

Store Policies: Privacy Policy
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